1. Our Freshness Philosophy: Made-to-Order Timelines

At Gutfinity, we optimize strictly for freshness, nutritional preservation, and sustainable kitchen routines—not warehouse optimization. Because our staples are completely preservative-free and manufactured on a personalized timeline, we do not offer instantaneous, next-day, or standard overnight shipping.

By purchasing from Gutfinity, you choose a deliberate, fresher supply chain that aligns production directly with your household consumption.

2. Systematic Dispatch Schedule

As detailed in Screenshot 2026-06-20 at 1.11.25 PM.png, your delivery lifecycle moves through a precise, sequential timeline from the exact date your order or subscription payment is confirmed:

• Phase 1: Production & Packing (~7 Days): The moment your payment is validated, your packet enters production. It is milled, blended, and clean-label packaged fresh over a 7-day period.

• Phase 2: Dispatch (Day 8): On the eighth day following your order, your freshly prepared packet departs our production facility.

• Phase 3: Estimated Delivery (3–5 Days Post-Dispatch): Your package is handed over to our express courier network and reaches your doorstep within 3 to 5 business days, depending on your geographic location.

3. Shipping Carriers and Real-Time Tracking

• Courier Allocation: Once a batch completes its 7-day production run, we partner with reliable, express third-party shipping networks to move the fresh product to your pantry as quickly as possible.

• Tracking Infrastructure: Within 24 hours of your package departing our facility (Day 8), you will receive an automated shipping confirmation email and SMS containing a live, trackable link.

4. Delivery Safeguards and Address Accuracy

• Buyer Obligation: Because Gutfinity products are fresh daily staples without synthetic shelf-life extenders, timely delivery is critical. It is the buyer’s absolute responsibility to provide an accurate, complete, and deliverable shipping address at checkout.

• Unclaimed or Misrouted Shipments: Gutfinity cannot accept financial liability or issue replacement batches for deliveries that fail due to:

• Incorrect or incomplete shipping addresses provided by the buyer.

• Failure of the recipient to collect the package from secure mailrooms or designated parcel lockers within a reasonable timeframe.

• Repeated failed delivery attempts by the carrier where the recipient was unreachable.

• If a package is returned to our facility due to customer error, the customer will be liable for any additional shipping fees incurred to re-route a new batch from our safety buffer.

5. Force Majeure & External Delays

While we rigorously adhere to our internal production timelines (~7 days), external factors such as extreme weather anomalies, nationwide logistics strikes, or catastrophic agricultural supply disruptions may occasionally delay dispatch. In such rare instances, Gutfinity guarantees transparent, immediate communication via email outlining the adjusted delivery schedule.

Subscription Policy

Last Updated: June 21, 2026

Welcome to Gutfinity Foods. Our subscription program is designed to provide your household with an effortless, uninterrupted routine of fresh-batch, gut-supportive daily staples.

Unlike traditional food companies that store mass-produced products in commercial warehouses for months, Gutfinity mills, blends, and packages every single order to match confirmed subscription demand. Because our staples are clean-label and free from synthetic preservatives, our operations run on a precise chronological cycle.

By purchasing a subscription or enrolling in a recurring plan at gutfinityfoods.com (the "Site"), you explicitly agree to the terms, operational timelines, and conditions outlined below.

1. The On-Demand Manufacturing Cycle

Every time your subscription fulfills, it triggers an individual, customized production run.

• The Production Timeline: The moment your recurring subscription payment is successfully authorized, your order enters our automated milling and packing pipeline. This fresh preparation cycle takes approximately seven (7) days.

• The Dispatch Hook: On Day 8 (the day immediately following the completion of your production cycle), your freshly packed staple leaves our facility.

• Transit & Delivery: Express courier networks handle the physical delivery to your kitchen counter, requiring 3 to 5 business days depending on your geographic location.

2. Automated Billing, Authorization, and Cycle Frequencies

• Automatic Renewal: Enrolling in a Gutfinity subscription establishes a continuous agreement for recurring charges. Your designated payment method will be automatically billed at the start of each dynamic 30-day consumption cycle (or selected plan frequency) at the current listed package rate.

• Payment Authorization: You authorize Gutfinity Foods (and our PCI-DSS compliant, fully encrypted third-party payment gateways) to securely store your payment tokens and execute transactions automatically until you explicitly modify, pause, or cancel your active subscription plan.

• Price Modifications: Gutfinity reserves the right to alter subscription prices or tier discount percentages. Active subscribers will be given a minimum of 14 days' written notice via their registered email address prior to any billing changes taking effect.

3. Subscription Management: Pausing, Modifying, and Canceling

We believe you should have absolute sovereignty over your pantry routine. You retain total control to customize, pause, or cancel your subscription directly through your Customer Dashboard.

• The Strict Modification Deadline: Because raw ingredients are immediate cost outlays dedicated to your fresh batch, all cancellations, delivery pauses, address updates, or formulation modifications must be finalized before your scheduled billing renewal date.

• Post-Billing Lockout: Once a recurring renewal charge is processed successfully, the transaction is definitive. The order is automatically locked into the active ~7-day milling queue and cannot be canceled, modified, or refunded retroactively. * Any cancellation or pause executed after a renewal charge will apply strictly to the following cycle, and your current fresh batch will be produced and shipped to your address as scheduled.

4. Direct-to-Cart Pre-Paid Plans (Multi-Month Subscriptions)

If you opt for an extended loyalty commitment (such as our 3-Month Best Value Plan):

• Upfront Billing: You will be billed in one lump-sum payment at checkout for the entire multi-month duration.

• Rolling Dispatch: Your plan will automatically trigger distinct, separate fresh batches corresponding to your household consumption rhythm over consecutive months.

• Early Termination: Pre-paid multi-month commitment plans receive substantial upfront tier discounts. Consequently, these plans are non-refundable and cannot be canceled early for a partial refund once the first month's production cycle has officially launched.

5. Failed Payments and Account Maintenance

• Grace Period & Retries: If your card issuer declines an automated renewal attempt (due to card expiration, insufficient funds, or banking blocks), our subscription app system will instantly notify you via email and attempt to re-bill the account up to three (3) times over a 7-day period.

• Production Deferral: While a renewal payment remains uncollected, your order is automatically withheld from the ~7-day milling cycle. Gutfinity cannot be held liable for structural interruptions to your daily nutrition routine caused by failed transaction flags.

• Suspension: If structural payment collection fails completely after our final attempt, your subscription contract will be automatically placed in Suspended status until you manually update your payment credentials via your portal.

6. Perishability and Address Accuracy Updates

• No Preservatives Disclaimer: Gutfinity products are highly fresh, organic daily staples optimized for gut health. They contain zero synthetic extenders or stabilization chemicals. It is your absolute responsibility to ensure that your household delivery address is completely accurate and up to date.

• Address Changes: If you are moving, traveling, or changing addresses, you must update your shipping parameters in your dashboard prior to your next billing date. Gutfinity will not issue refunds or free replacement batches for packages misrouted, delayed, or spoiled due to an inaccurate shipping profile provided by the buyer.

7. Customer Support & Assistance

If you run into any technical dashboard errors, need help migrating your plan between variations (Classic vs. Steady), or want to update your billing parameters manually, our team is directly available.

Please reach out via email to care.gutifinity@gmail.com using your primary registered email address, and include your account name or Subscription ID for priority assistance.